Glasses

"Mr. Avendano, we're really sorry, but uhm...your rush order that was supposed to go in 6 weeks ago didn't go in until two minutes ago."

When they call you by your last name that is when you know something just ain't right.

Here's the story

On September 6, 2003, I ordered two pair of glasses. I was told that the first pair would arrive in a week. To my surprise, the first pair arrived in three days. The second pair, I was told would arrive in two weeks. To my dismay, my rush order pair was placed 10 minutes ago.

Assuming the worse (I imagined they were expecting) they offered me a free pair of prescription sunglasses. I accepted their apology and obliged to the free pair. But now, I am feeling uneasy about accepting the free pair.

Do I really need a free pair of sunglasses to console me? No. But had they not offered me a free pair would I have been hurt and pissed that they did not go the extra mile to soothe the situation? Yes.

What to do?

I will take them....but what if I asked them to donate the cost of the sunglasses to charity, would they do so? Probably not. But I will ask.

If you see me wearing sunglasses you will then have their answer.